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4.6 – Managing group dynamics [08:48]

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Group Consultations Resource Hub
4 – Facilitating Confidently
4.6 – Managing group dynamics [08:48]

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Group Consultations Resource Hub

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Start Here: Overview of your Resource Hub

How to use your Resource Hub

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Your Resources

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1 - Time For Change

1.0 - Welcome [02:42]

1.1 - Rationale for Change [06:19]

1.2 - Understanding Change [03:35]

1.3 - Experiences of your peers [04:16]

1.4 - Experience of your patients [11:37]

1.5 - Why do you want to change? [01:08]

Enrolled course

2 - Our Group Consultations Approach

2.1 - Planning for success [04:23]

2.2 - The journey so far [05:32]

2.3 - The different models [02:53]

2.4 - Critical success factors [07:28]

2.5 - Common myths [07:14]

2.6 - Co-designing your programme [07:16]

2.7 - Your commitment to action [00:56]

Enrolled course

3 - The Nuts & Bolts of Group Consultations

3.1 - The key roles [03:41]

3.2 - The roles in detail [07:50]

3.3 - Documenting your consultations [04:14]

3.4 - Seeing it in action [10:37]

3.5 - The flow of the session - overview [02:53]

3.6 - Setting the scene & introductions [02:48]

3.7 - Introducing the results board [02:30]

3.8 - Gather patients' questions for clinician [04:14]

3.9 - Clinician joins the session for 1:1 consultations [06:41]

3.10 - End of clinician session & wrapping up [03:40]

3.11 - Patient recruitment [03:46]

3.12 - Key guide for administrators [02:59]

3.13 - Six steps to action [03:02]

Enrolled course

4 - Facilitating Confidently

4.1 - Your role as a Group Consultations facilitator [03:42]

4.2 - Your session planner [13:00]

4.3 - Know your toolkit [07:19]

4.4 - Growing your confidence [01:49]

4.5 - Importance of communication styles [04:02]

4.6 - Managing group dynamics [08:48]

4.7 - Keeping the session flowing [07:50]

4.8 - Learning from others [06:02]

Enrolled course

5 - Real Life Experiences

Clinician Experiences:

Why I started to deliver Group Consultations (Dr Alex Maxwell - GP) [02:36]

How I felt after my first Group Consultation (Rachel Shelton - GPN) [00:48]

The clinician experience (Dr Rob Lawson - GP) [01:29]

Working together to deliver Rheumatology clinics (Dr Fraser Birrell - Consultant & Tania Jones - Pharmacist) [03:50]

The clinician experience in secondary care (Dr Fraser Birrell - Consultant) [03:24]

The catalyst to deliver care differently (Dr Niti Pall - GP) [01:41]

Group Consultations & lifestyle medicine (Dr Rob Lawson - GP) [04:08]

Bringing Group Consultations to our clinics (Dr Emma Montgomery - Consultant) [02:21]

Facilitator Experiences:

What was the experience of your first session? (City & Hackney) [00:41]

What advice would you give to others starting? (City & Hackney) [00:58]

Facilitators experience (Justin Flanagan) [00:54]

Facilitators experience (Chloe Hardman) [01:26]

Facilitators experience (Michelle Hughes) [02:35]

My experience of facilitating Group Consultations (Glenda Bestford) [00:33]

What advice would you give other facilitators? (Glenda Bestford) [00:36]

Administrator/Practice Manager Experiences:

What motivated your practice to introduce Group Consultations? (Sheinaz Stansfield) [00:59]

Doing things differently to deliver patient care (Sheinaz Stansfield) [02:22]

Patient Experiences:

Patients experience - Diabetes [02:47]

Patients experience - Gorton [05:16]

Patients experience - Arthritis clinic [03:14]

How did your patients find Group Consultations? (City & Hackney) [01:32]

The benefits for patients (Dr Fraser Birrell - Consultant) [01:00]

The difference Group Consultations make for your patients (Dipti Gandhi - Pharmacist) [01:16]

The patient & carers experience (Dr Emma Montgomery - Consultant) [00:58]

The patient experience (Glenda Bestford - Clinician Nurse Specialist) [00:57]

Virtual Group Consultations Experiences:

Scaling up VGC as we move forward (Prof Garry Egger) [04:55]

VGC whole service approach through COVID-19 (Marianne Sumego, MD) [11:25]

VGC in antenatal care (Jessica Lewis) [5:45]

VGC for diabetes (Tracy Taveria) [04:33]

Why I started VGC & scaling up (Dr Ed Noffsinger) [05:35]

VGC & the importance of data collection (Marianne Sumego, MD) [08:12]

Transformation to virtual healthcare (Dr Jeannette Ickovics) [05:25]

Programmed Group Consultations for chronic disease (John Stevens) [04:36]

Enrolled course

6 - Growing the Evidence Base

6.1 - Working together to grow the evidence base [03:08]

6.2 - The innovation of Group Consultations (Dr Kamalini Ramdas) [04:28]

6.3 - The positive impact on patient outcomes (Dr Niti Pall - GP) [01:33]

6.4 - The efficiency benefits (Dr Niti Pall) [00:49]

Enrolled course

7 - Best Practice Solutions

Getting your patients onboard

Which patient groups to start with? [01:12]

How to recruit patients? [00:57]

Make patient recruitment easy (Dipti Gandhi - Pharmacist) [00:57]

Promoting & embedding Group Consultations (Dipti Gandhi - Pharmacist) [01:17]

How we selected our patient groups (Dr Niti Pall - GP) [02:27]

Getting patients engaged & onboard (Dr Niti Pall - GP) [01:33]

How we decided which patient groups to start with (Sheinaz Stansfield) [01:04]

Group Consultations driving care processes (Dipti Gandhi - Pharmacist) [00:46]

Get your practice Group Consultations ready

Getting your whole team onboard (Dr Niti Pall - GP) [00:43]

How we got buy-in from the wider team (Dr Emma Montgomery - Consultant) [00:34]

The importance of administration support (Glenda Bestford - Clinical Nurse Specialist) [00:45]

Overcoming 'space' challenges (Dr Emma Montgomery - Consultant) [00:45]

Creating the space to deliver Group Consultations (Glenda Bestford - Clinical Nurse Specialist) [00:32]

Group Consultations vs Group Education [00:51]

Following best practices instead of reinventing the wheel [00:54]

Overcoming self-limiting beliefs [01:01]

What's urgent vs. what's important? [01:11]

Group Consultations & your primary care network (Sheinaz Stansfield) [00:52]

During your Group Consultations

Dealing with confidentiality (Dr Emily Symington - GP) [02:17]

The patients own the space (Dr Emily Symington - GP) [01:29]

Documenting your Group Consultations (Dr Emily Symington - GP) [02:28]

Patients learn more from each other (Dr Emily Symington - GP) [02:02]

Engaging with patients on a human level (Sheinaz Stansfield) [00:36]

Making Group Consultations the way we do things (Dipti Gandhi - Pharmacist) [00:49]

Keeping the momentum going [00:40]

Enrolled course

8 - Virtual Group Consultations

8.1 - Why Virtual Group Consultations matter now [05:24]

8.2 - How Virtual Group Consultations help you & your organisation [05:09]

8.3 - What are they & how they support you [08:32]

8.4 - What a Virtual Group Consultation looks like [02:49]

8.5 - How to set up & implement Virtual Group Consultations [04:48]

8.6 - Your Virtual Group Consultation checklists [08:19]

8.7 - Roles & responsibilities [04:57]

8.8 - Facilitating Virtually [17:47]

8.9 - Signposting & moving forward [03:27]

Enrolled course

9 - Conclusion & Your Next Steps

9.1 - Your journey ahead [01:08]

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